Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Some mails are not collected by Thunderbird

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by Matt

more options

Hi,

I am facing a very strange behavior with Thunderbird (v 24.3.0) . I am in POP3. I have configured all my mails readers (actually my PC and my Android Smartphone) to leave the messages on the server.

My Smartphone is configured to remove the mail from the server when I delete it on the phone.

When I retrieve the mails on my computer, using Thunderbird, I get most of the mails, but not all of them. The missing ones are not arriving in a junk folder, this looks like they are simply not collected from the server. How is this possible ?

I can see the mails are still on the server, but they are not grabbed by Thunderbird ... even if I forced them unread on the server.

This is really a problem as my computer is the golden depository for my mails so if some are missing this is definitely bad :-(

Have any of you already faced this issue ? How could I debug this ?

thanks in advanced for your help.

Hi, I am facing a very strange behavior with Thunderbird (v 24.3.0) . I am in POP3. I have configured all my mails readers (actually my PC and my Android Smartphone) to leave the messages on the server. My Smartphone is configured to remove the mail from the server when I delete it on the phone. When I retrieve the mails on my computer, using Thunderbird, I get most of the mails, but not all of them. The missing ones are not arriving in a junk folder, this looks like they are simply not collected from the server. How is this possible ? I can see the mails are still on the server, but they are not grabbed by Thunderbird ... even if I forced them unread on the server. This is really a problem as my computer is the golden depository for my mails so if some are missing this is definitely bad :-( Have any of you already faced this issue ? How could I debug this ? thanks in advanced for your help.

All Replies (1)

more options

my first suggestion would be turn off the phone and see if the issue continues.