Firefox keep crashing
AdapterDeviceID: 0x06f8 AdapterVendorID: 0x10de Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:27.0.1 AvailablePageFile: 2143219712 AvailablePhysicalMemory: 126947328 AvailableVirtualMemory: 255062016 BIOS_Manufacturer: Dell Inc. BlockedDllList: BreakpadReserveAddress: 46661632 BreakpadReserveSize: 37748736 BuildID: 20140212131424 CrashTime: 1395407088 EMCheckCompatibility: true Email: judith.austin@arqiva.com FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1392723942 Notes: AdapterVendorID: 0x10de, AdapterDeviceID: 0x06f8, AdapterSubsysID: 057e10de, AdapterDriverVersion: 8.15.11.8593 D3D10 Layers? D3D10 Layers- D3D9 Layers? D3D9 Layers- OOMAllocationSize: 2304 ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SecondsSinceLastCrash: 317533 StartupTime: 1395393049 SystemMemoryUsePercentage: 97 Theme: classic/1.0 Throttleable: 1 TotalVirtualMemory: 4294836224 User32BeforeBlocklist: 1 Vendor: Mozilla Version: 27.0.1 Winsock_LSP: MSAFD Tcpip [TCP/IP] : 2 : 1 :
MSAFD Tcpip [UDP/IP] : 2 : 2 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [RAW/IP] : 2 : 3 : MSAFD Tcpip [TCP/IPv6] : 2 : 1 : %SystemRoot%\system32\mswsock.dll MSAFD Tcpip [UDP/IPv6] : 2 : 2 : MSAFD Tcpip [RAW/IPv6] : 2 : 3 : %SystemRoot%\system32\mswsock.dll RSVP TCPv6 Service Provider : 2 : 1 : RSVP TCP Service Provider : 2 : 1 : %SystemRoot%\system32\mswsock.dll RSVP UDPv6 Service Provider : 2 : 2 : RSVP UDP Service Provider : 2 : 2 : %SystemRoot%\system32\mswsock.dll
useragent_locale: en-US
This report also contains technical information about the state of the application when it crashed.
All Replies (3)
hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.
bp-413ce310-4ed6-49fb-b987-0e1a12140325 25/03/201417:00 bp-bcd06320-83bd-4cc7-87a5-5ffbf2140325 25/03/201409:07 bp-36505b7b-11fa-497c-b110-7d6b52140324 24/03/201416:53 bp-897e93d8-af44-4574-82d5-c83142140324 24/03/201412:47 bp-26af1fc2-5530-4706-b196-910d72140324 24/03/201408:55
Modified by judya
hello judya, most of those crashes appear to happen when your system is running out of free memory resources. could you open the windows task manager (ctrl+shift+esc) and go to the processes tab to see if all this RAM is consumed by firefox?
some general advice on reducing RAM usage: Firefox uses too much memory or CPU resources - How to fix