We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

F-Secure online safety extension not compatible with Firefox 28.0

more options

Having downloaded F-Secure Safe from Virgin Media the online safety extension is disabled, there's no enable function in add-ons manager, could you please inform me how to activate the extension.

Having downloaded F-Secure Safe from Virgin Media the online safety extension is disabled, there's no enable function in add-ons manager, could you please inform me how to activate the extension.

All Replies (1)

more options

Install a Firefox 28 compatible version of that extension.

If you just installed that program run a "live update" (or whatever F-Secure calls their manual user update procedure).