why can't I open several foxfire pages like I used to?
I have just reinstalled Norton 360 Premier and still have a "Error:"8504, 104" warning on my Norton Product. Since the reload & ensuring that Norton's Live Updates were current, I can only open Firefox as a single page. Is this a firefox problem or is it a Norton 360 problem?
All Replies (3)
Please update to version 21.
I just updated to V:21 & I still can't get the updated Firefox to open 2nd or 3rd pages. Where to now?
Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).
- Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
- https://support.mozilla.org/kb/Safe+Mode
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
Boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.