Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 21 Can't see Norton 360 V20.3.1.22 Toolbar

  • 1 (رد واحد)
  • 3 have this problem
  • 23 views
  • آخر ردّ كتبه philipp

ffoxuser10
ffoxuser10
more options

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

After installing the latest version of Norton 360, Firefox can't see the Norton Toolbar. I reinstalled Norton 360 and upgraded Firefox to version 21. LiveUpdate says it downloaded the Norton 360 Toolbar Add-On. I've tried the steps for corrupted extension files, but that didn't help. I've been working with Norton tech support via their message boards, and none of their suggested fixes has helped. Since the Norton 360 Toolbar Add-On was downloaded by LiveUpdate after I reinstalled Norton 360, it appears that the problem is with Firefox 21. How do I fix this?

All Replies (1)

philipp
philipp
  • Moderator
more options

hello, according to norton, you need version 2013.3.5.1 of the toolbar which is compatible with firefox 21. please run the norton liveupdate repeatedly & until all components are up-to-date. in addition make sure that the toolbar is enabled under firefox > addons > extension afterwards.

for more information refer to https://community.norton.com/t5/Norton-Toolbar-Norton-Identity/Firefox-21-Support-for-Norton-Toolbar/td-p/957507