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Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

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Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

Firefox Crashed every time I opened this is report Crash ID: bp-fd8d9b45-e638-46ac-85a4-676d22130205

All Replies (9)

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This is caused by a file on your computer called datamngr.dll, can you search and find that file?

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it might be malware related, please run a full scan of your system with different security tools like the free version of malwarebytes, adwcleaner and microsoft safety scanner.

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I found 2 files with that name, what should I do whit this files? and also I found DataMngrHlpFF8.dll Thanks Let me know

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I found 2 files with that name, what should I do whit this files? and also I found DataMngrHlpFF8.dll Thanks Let me know

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this is malware - delete those files and do a full scan of your system with the tools already recommended above.

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I am guessing the file was part of some utility you used possibly for file sharing. We know that the

  1. datamngr.dll is crashing Firefox,
  2. and I presume DataMngrHlpFF8.dllis related.

Unless you have any reason to suspect the second file is useful you could probably delete it. At the very least quarantine it somewhere safe, and maybe rename it to end .old intead of .dll

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Thanks so much! I founded like 8 files related to DataMngrHlp, apparently they where part or in imesh software :(), I scanned my pc with windows malware romover and malwarebytes before place the post and none of these detected DataMngrHlp. Thanks.