Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have disabled add=ons but T/bird still freezes when i try to read/send message. Why?

  • 3 replies
  • 1 has this problem
  • 3 views
  • Last reply by christ1

more options

For the last week my t/bird a/c freezes frequently [but not always] when i open it to read/reply to messages. In addition logging in to the mail server seems to take at least 2 and often 3 tries before a message counts as "sent" and copying the message to the "sent" folder casues the same problem [sometimes] . I haveclosed the program and re=opened in "safe" mode ...i e minues the add=ons....doens't seen to make any difference.

The freeze , when it occurs, has "not responding" at the top of the page...sometimes i just leave it for a while , sometimes i close and re-open the prgram.Neither seem to solve the immediate problem. Internet access is NOT affected ...i can browse whilst T/bird is frozen.

Thoughts?

For the last week my t/bird a/c freezes frequently [but not always] when i open it to read/reply to messages. In addition logging in to the mail server seems to take at least 2 and often 3 tries before a message counts as "sent" and copying the message to the "sent" folder casues the same problem [sometimes] . I haveclosed the program and re=opened in "safe" mode ...i e minues the add=ons....doens't seen to make any difference. The freeze , when it occurs, has "not responding" at the top of the page...sometimes i just leave it for a while , sometimes i close and re-open the prgram.Neither seem to solve the immediate problem. Internet access is NOT affected ...i can browse whilst T/bird is frozen. Thoughts?

All Replies (3)

more options

What is your anti-virus software?

more options

BT-McAfee

more options

Chosen Solution