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firefox won't open on start screen or otherwise. How can I reset or fix otherwise if I cannot open firefox to get to the controls?

  • 3 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

viebro
viebro
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running windows xp Firefox worked yesterday , I have not made any changes now it will not open at all. All of the troubleshooting requires me to be in firefox , if I cannot open how can I reset or do anything?

running windows xp Firefox worked yesterday , I have not made any changes now it will not open at all. All of the troubleshooting requires me to be in firefox , if I cannot open how can I reset or do anything?

All Replies (3)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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Firefox doesn't give any error message, it just stalls or never shows up?

If you haven't already, could you check the tips in this article: Firefox won't start - find solutions.

If you want to try starting Firefox in its Safe Mode, you can hold down the Shift key while double-clicking the Firefox icon. You should get a small dialog with the choices of Safe Mode and Reset. I suggest trying Safe Mode first.

viebro
viebro Question owner
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When trying to open firefox nothing happens, no error mess nothing. It worked fine yesterday.

I held shift key down and double clicked Firefox icon my doc, my computer opened. Nothing to do with Firefox.

Working in Chrome browser right now.

FredMcD
FredMcD
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Uninstall Firefox from your computer {web link}

Then

Download Firefox in your language {web link}