Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox does not recognize my finger print reader for passwords

wjmasterson3717
wjmasterson3717
more options

My lap top has a finger print reader into which I code all my passwords. When I use Explorer my finger print reader works fine, but when I use Firefox as my browser the finger print reader does not work

My lap top has a finger print reader into which I code all my passwords. When I use Explorer my finger print reader works fine, but when I use Firefox as my browser the finger print reader does not work

All Replies (2)

the-edmeister
the-edmeister
  • Moderator
more options

Check for an update for that fingerprint software or look for a Firefox specific add-on for that software.

wjmasterson3717
wjmasterson3717 Question owner
more options

I looked for software and found a suggestion which I down loaded. Now the finger print reader does not work either on Internet Explorer or on Firefox. So I had to do a reset to an early time to get rid of that soft ware. We are back to where I started, with the finger print reader working fine on Explorer 11 and it does not work at all on FireFox. There must be some work around, has this not occurred with other folks.