Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I reset Firefox, after being told that bookmarks would be saved, none now appear. How do I restore boookmarks?

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

After reset all of my bookmarks are missing, despite pop-up that said they would be saved. The Bookmarkbackups folder within the old firefox data folder is empty. Where are the books and importantly how do I restore them?

After reset all of my bookmarks are missing, despite pop-up that said they would be saved. The Bookmarkbackups folder within the old firefox data folder is empty. Where are the books and importantly how do I restore them?

All Replies (2)

more options

These can't get your data back, but will help in the future.

These add-ons can be a great help by backing up and restoring Firefox

FEBE (Firefox Environment Backup Extension) {web link} FEBE allows you to quickly and easily backup your Firefox extensions, history, passwords, and more. In fact, it goes beyond just backing up -- It will actually rebuild your saved files individually into installable .xpi files. It will also make backup of files that you choose.

OPIE {web link} Import/Export extension preferences

more options

Look on your desktop. Do you see a folder oldfirefox?

https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=restore&r=1&as=s Restore the default Smart Bookmarks Folders This article explains how to restore the default Most Visited, Recently Bookmarked, or Recent tags "Smart Bookmarks" folders, if you deleted them.

https://support.mozilla.org/en-US/kb/Recovering%20important%20data%20from%20an%20old%20profile?esab=a&s=restore&r=1&as=s Recovering important data from an old profile If you've had to create a new Firefox profile, this article will explain how to recover information like bookmarks, history and passwords from an old one.