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How do I stop Firefox from opening a blank page before my selected PDF viewer opens a pdf email attachment?

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  • Last reply by philipp

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When I receive an Outlook PDF attachment and open it, Firefox starts and a blank page opens. After Firefox has opened and the blank page opens, the PDF viewer I am using opens the PDF. I have the options settings set to use Filecenter.exe as the PDF viewer. I have changed this to use adobe and the blank page still opens. I have set Firefox to be the default viewer but Firefox will not open PDFs created by certain CAD programs. I would like for this blank page to stop opening in Firefox. Does anyone have a solution to correct this problem?

When I receive an Outlook PDF attachment and open it, Firefox starts and a blank page opens. After Firefox has opened and the blank page opens, the PDF viewer I am using opens the PDF. I have the options settings set to use Filecenter.exe as the PDF viewer. I have changed this to use adobe and the blank page still opens. I have set Firefox to be the default viewer but Firefox will not open PDFs created by certain CAD programs. I would like for this blank page to stop opening in Firefox. Does anyone have a solution to correct this problem?

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hello grichardson, does it work when you go into the acrobat reader > edit > preferences > general & click on the default application option at the bottom? in there reselect adobe's application and confirm this selection...