Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

html emails are not displaying. they just show the code. text emails don't display at all. what's up?

  • 1 reply
  • 13 have this problem
  • 1 view
  • Last reply by Matt

msueirro
msueirro
more options

suddenly today my email won't display properly. html emails just display the actual html code instead of a graphic display. Text emails just show a blank page. I have changed the View setting to show messages as original html, simple html and plain text. None of the settings restores things. All these emails were viewable properly yesterday.

Anyone got any ideas as to what's up?

suddenly today my email won't display properly. html emails just display the actual html code instead of a graphic display. Text emails just show a blank page. I have changed the View setting to show messages as original html, simple html and plain text. None of the settings restores things. All these emails were viewable properly yesterday. Anyone got any ideas as to what's up?

Chosen solution

sounds like your index and the data are out of synch. Often the result of anti virus activity either blocking the update of the index or quarantining the whole inbox so there is no mail left to display.

Right click the folder, select properties and then the repair button.

Read this answer in context 👍 6

All Replies (1)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

sounds like your index and the data are out of synch. Often the result of anti virus activity either blocking the update of the index or quarantining the whole inbox so there is no mail left to display.

Right click the folder, select properties and then the repair button.