Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My bookmarks and passwords are not syncing on my new device.

  • 1 reply
  • 7 have this problem
  • 7 views
  • Last reply by guigs

Jackup
Jackup
more options

I formatted and Installed windows 8 again on my laptop. Logged into the new firefox sync account. My cookies, browsing history and preferences were synced. But my bookmarks, passwords and addons are not able to sync.

I formatted and Installed windows 8 again on my laptop. Logged into the new firefox sync account. My cookies, browsing history and preferences were synced. But my bookmarks, passwords and addons are not able to sync.

All Replies (1)

guigs
guigs
more options

Hi Jackup, Please make sure in the Sync preferences that these are checked: bookmarks, passwords and addons

You can get to this menu from the Firefox Menu > Options > Sync

Did this help?