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documents saved in firefox format cannot be viewed in the preview pane. Why? Also, I don't want my documents changed to another format. How do I change back?

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  • Last reply by FredMcD

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Documents in Firefox format do not open automatically in the preview pane. Why? Also, I don't want my documents changed from the original format. How do I change them back and how do I keep this from happening again. I don't want to have to select a different format every time I try to open a document. That is a pain in the neck. I want to "click to open" and the document be in it's original format. If necessary I will go back to one of the other browsers I have used in the past. As I don't want multiple browsers on my computer it would be necessary to uninstall Firefox. I like it so far other than you all hijacking my documents and altering the way they open. You also might want to remember that even the "legitimate" folks on the internet are seen as predatory, i.e., gathering information, tricking us into installing crap we don't want or need, and in some cases, requiring a specific program to open a specific document. I'd be working very hard to show you are trustworthy. If you have a solution to this and it is complex then you will be wasting your time and my time trying to explain it. You guys created this so, if I'm going to use Firefox, you fix it on your end. FYI, if I have to uninstall Firefox I will, when asked, strongly recommend against using your service. Thank you.

Documents in Firefox format do not open automatically in the preview pane. Why? Also, I don't want my documents changed from the original format. How do I change them back and how do I keep this from happening again. I don't want to have to select a different format every time I try to open a document. That is a pain in the neck. I want to "click to open" and the document be in it's original format. If necessary I will go back to one of the other browsers I have used in the past. As I don't want multiple browsers on my computer it would be necessary to uninstall Firefox. I like it so far other than you all hijacking my documents and altering the way they open. You also might want to remember that even the "legitimate" folks on the internet are seen as predatory, i.e., gathering information, tricking us into installing crap we don't want or need, and in some cases, requiring a specific program to open a specific document. I'd be working very hard to show you are trustworthy. If you have a solution to this and it is complex then you will be wasting your time and my time trying to explain it. You guys created this so, if I'm going to use Firefox, you fix it on your end. FYI, if I have to uninstall Firefox I will, when asked, strongly recommend against using your service. Thank you.

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Do you mean PDF documents?

The installer was supposed to add Firefox as an ADDITIONAL viewer for PDFs, not as the DEFAULT viewer. Sorry you were affected by this glitch and hopefully they will figure out why some systems get changed this way.

You can try this fix suggested by a user in another thread:

  1. Open Adobe Reader / Acrobat*
  2. Edit->Preferences
  3. In the Categories column click 'General'
  4. Near the bottom of the page click the button marked 'Select Default PDF Handler'
  5. In the dialog, select 'Adobe Reader XI' (or Adobe Acrobat, as the case may be) and click 'Apply'
  6. A Windows Configuration screen will appear. Allow it to do its stuff (takes a few minutes), then restart your computer when prompted.

Does that work for you?

* If you do not have Adobe Reader 10 or 11, you can install it from here: http://get.adobe.com/reader/

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When you save something, use Save As and check the file type.