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Why does my Firefox hang constantly but stops doing it when javascript is disabled?

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by guigs

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I am writing this in hopes that SOMEONE/ANYONE will be able to help me rectify this problem because Firefox, by far, is the best android browser available, I don't want to use another browser as Firefox does everything I need, flash, custom Useragent settings, etc etc...

I have tried normal Firefox, the beta version, Nightly and Aurora with no luck, the same issue persists with each version of Firefox. And oh yeah, I currently don't have ANY addons or plugin installed. I can browse around normally for a little while without issue, but as soon as a Java script has to load my issue startto happen, like doing an image search on google, I believe it's album view of the search results is done via javascript, also when some sites try to load the facebook comment box on any given page, which I believe also is javascript. What happens is the browser begins to slow down, half the screen stops rendering, the first bit loads up normal but the rest of the page shows up blurry as it begins to crash. Then everything stops working, I can open a new tab but when I try to search from the url bar or type in a new address it does nothing, won't respond at all, then about a minute later I get a "not responding" error box pop up on my screen & I'm forced to do a FORCED STOP on Firefox and restart it. Now you're probably thinking, I should tell this guy to send us the crash report, I wish I could but it seems that Firefox stops responding before the report can be saved, "about:crashes" ALWAYS yields no data. So yeah, now you see why I'm so stumped here. I have done a little troubleshooting on my own, I have narrowed it down to something to do with Javascript, because I set "javascript enabled" to false and I can't replicate the crash/hang/freeze conditions as before. Some people would say "Well there you go, just leave it turned off and it'll be fine!", but that leaves me with a practically useless browser, facebook.com won't work with it off, neither will youtube.com, actually, most sites will have issues with Javascript being turned off. So that's my dilemma, I hope I was as thorough as I needed to be, if you have ANY questions or need more information feel free to ask and I'll get back to you as soon as possible.

Device Specifications: Samsung Galaxy Tab 4 8" (SM-T330NU) Android 4.4.2 Firefox Beta 33.0 Dolphin 11.2.6

I am currently using Firefox Beta 33.0 but keep in mind I've tried ALL Firefox releases, regular, beta, Nightly and aurora.

Hope to hear from you soon, thankyou for your time and interest in this matter. Scott.

I am writing this in hopes that SOMEONE/ANYONE will be able to help me rectify this problem because Firefox, by far, is the best android browser available, I don't want to use another browser as Firefox does everything I need, flash, custom Useragent settings, etc etc... I have tried normal Firefox, the beta version, Nightly and Aurora with no luck, the same issue persists with each version of Firefox. And oh yeah, I currently don't have ANY addons or plugin installed. I can browse around normally for a little while without issue, but as soon as a Java script has to load my issue startto happen, like doing an image search on google, I believe it's album view of the search results is done via javascript, also when some sites try to load the facebook comment box on any given page, which I believe also is javascript. What happens is the browser begins to slow down, half the screen stops rendering, the first bit loads up normal but the rest of the page shows up blurry as it begins to crash. Then everything stops working, I can open a new tab but when I try to search from the url bar or type in a new address it does nothing, won't respond at all, then about a minute later I get a "not responding" error box pop up on my screen & I'm forced to do a FORCED STOP on Firefox and restart it. Now you're probably thinking, I should tell this guy to send us the crash report, I wish I could but it seems that Firefox stops responding before the report can be saved, "about:crashes" ALWAYS yields no data. So yeah, now you see why I'm so stumped here. I have done a little troubleshooting on my own, I have narrowed it down to something to do with Javascript, because I set "javascript enabled" to false and I can't replicate the crash/hang/freeze conditions as before. Some people would say "Well there you go, just leave it turned off and it'll be fine!", but that leaves me with a practically useless browser, facebook.com won't work with it off, neither will youtube.com, actually, most sites will have issues with Javascript being turned off. So that's my dilemma, I hope I was as thorough as I needed to be, if you have ANY questions or need more information feel free to ask and I'll get back to you as soon as possible. Device Specifications: Samsung Galaxy Tab 4 8" (SM-T330NU) Android 4.4.2 Firefox Beta 33.0 Dolphin 11.2.6 I am currently using Firefox Beta 33.0 but keep in mind I've tried ALL Firefox releases, regular, beta, Nightly and aurora. Hope to hear from you soon, thankyou for your time and interest in this matter. Scott.

Modified by pEnTiCtOn

All Replies (3)

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I understand that this is frustrating. The only reported crash I can see for this device is https://bugzilla.mozilla.org/buglist.cgi?quicksearch=Samsung%20Ga...

I am asking to see If I can get anymore information on this.

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If you have access to Android developer tools, an adb logcat from launch through to crash would be likely to give us conclusive info about what's happening.

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Would it be possible to gather logs from the crash you are seeing.

IF you are comfortable with this, the instructions are located here https://developer.mozilla.org/en-US/d.../Firefox_for_Android and the collaborative tool there are logs are pastebin.mozilla.org.

I look forward to your reply