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when i go to twitch.tv the front page is white and there is only blue texts with broken links/images, how do i fix this?

  • 11 replies
  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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here is what happens when i try to get on certain websites: http://imgur.com/zKRxNyp

sometimes they load but there is still the broken images

i would need an answer in the next week plz this is verry important

here is what happens when i try to get on certain websites: http://imgur.com/zKRxNyp sometimes they load but there is still the broken images i would need an answer in the next week plz this is verry important

All Replies (11)

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and remove cookies only from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

If images are missing then check that you do not block images from some domains.

  • Tap the Alt key or press F10 to show the Menu Bar

Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you haven't enabled a High Contrast theme in the Windows/Mac Accessibility settings.

Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : [X] "Allow pages to choose their own colors, instead of my selections above"

Note that these settings affect background images.

See also:


There are extensions like Adblock Plus (Firefox/Tools > Add-ons > Extensions) and security software (firewall, anti-virus) that can block images and other content.

See also:

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that did not work also 50% of the time the website is like the picture from the earlier post.abd the other 50% the page is like the picture below and the channels wont load.

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^this is what i meant by: sometimes they load but there is still the broken images from the starting question

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Did you check in "Tools > Page Info > Media" for images that might be blocked?

Some images are from this domain:

You can open the Web Console (Firefox/Tools > Web Developer). Check on the Network tab if any content is blocked and has a file size 0 (zero).

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yes i did and no images were blocked

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about the web console this is what i get it took me a while to understand whant you meant with that

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That image shows that that you clicked the button to start the performance analysis. You need to reload the page instead via F5 or Ctrl+F5 (bypass cache) to see all requests for files and not click this button.

Did you check the images in Tools > Page Info > Media ?

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this is what i get by following the steps (there is more resolts on the bottom but they all have 0 ko file size but i dont know where to look to see if they are blocked

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It looks that all files from that cdn domain are blocked, so you will have to find the cause.

Did you make sure that you aren't blocking third-party images or images from that domain?

  • Tools > Page Info > Media
  • about:config page: permissions.default.image = 1

Also make sure that security software isn't blocking content.

Boot the computer in Windows Safe Mode with network support (press F8 on the boot screen) as a test.

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safe mode worked but all my permisions are by default is there a way to make it work not in safe mode now?

sry for the time it took to reply ive been busy alot recently.

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If it works in Windows Safe Mode then it is possible that your security software is blocking that domain, so you will have to check the settings for Firefox there.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to install for Firefox and the plugin-container process and the updater process.