Firefox crashes
Hello friends,
I have a problem with my Mozilla Firefox when watching a video. I can't view any videos and it says,
"The Adobe Flash has crashed. Reload the page to try again"
Any feedback can be of great help. Thank you so much.
Crash ID: bp-1f4ba3b0-cbe0-45e0-855f-3864c2141023
Hello friends,
I have a problem with my Mozilla Firefox when watching a video. I can't view any videos and it says,
"The Adobe Flash has crashed.
Reload the page to try again"
Any feedback can be of great help. Thank you so much.
Crash ID: bp-1f4ba3b0-cbe0-45e0-855f-3864c2141023
All Replies (1)
That is a problem with the Shockwave Flash plugin.
You can check for problems with current Shockwave Flash plugin versions and try this:
- check for updates for your graphics drive drivers
https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration - disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)
- disable hardware acceleration in the Flash plugin
See also: