Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

signed into sync on new desktop FF browser, but nothing syncs

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by guigs

more options

I have a new sync account that has been working fine on other machines. Logged into a new install of FF on a different computer and nothing syncs.

Tried disconnecting sync, restarting FF and signing back in to sync and still nothing is syncing.

I have a new sync account that has been working fine on other machines. Logged into a new install of FF on a different computer and nothing syncs. Tried disconnecting sync, restarting FF and signing back in to sync and still nothing is syncing.

All Replies (1)

more options
  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.