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Get message "Error creating account: Incoming server already exists."

ScottNH
ScottNH
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trying to set up new IMAP account and get message "Error creating account: Incoming server already exists." Changed settings manually, but same error message.

trying to set up new IMAP account and get message "Error creating account: Incoming server already exists." Changed settings manually, but same error message.

All Replies (1)

Barrie Avis
Barrie Avis
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ScottNH said

trying to set up new IMAP account and get message "Error creating account: Incoming server already exists." Changed settings manually, but same error message.

I have been getting this too (for the last two days - on at least a dozen tries). I am Running Win7 and already have three POP accounts. All definitely have the incoming server pop.googlemail.com

I wanted to add a new IMAP account, so in T'Bird 

    Tools.... Account Settings
    Account Actions ..... Add Mail Account

Filled in 

      my name, 
      the email address (abc.xyz@gmail.com - and in gmail this mail account                              
                     was created as IMAP), 
      password    (with a tick to remember this) 
       ... continue

and it then detected the mail setup as IMAP, 

      Incoming :  IMAP, imap.googlemail.com , SSL
      Outgoing : SMTP, smtp.googlemail.com , SSL
      Username: abc.xyz@gmail.com

but when I then clicked on Done 

    it said Error Creating Account - Incoming server already exists.

And if I then clicked on OK followed by Manual Config, it then showed in the Mail Account Setup 

 Incoming: IMAP imap.googlemail.com  993   SSL/TLS  Normal Password

and again if I then clicked Done it gave the same error message as before. (and I have screenshots to support all of this).

But I do not know if someone has been working on a fix to T'Bird or googlemail, because just now when I did it yet again in order to make a final check that what I have been writing here is correct , this time I did NOT get the error message and the new account has been setup!!!!!

So do others find this has now been cleared too?