Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My computer crashed. HOw can I recover my address book, and emails?

  • 1 reply
  • 1 has this problem
  • 15 views
  • Last reply by duggabe

aefr
aefr
more options

My computer recently died. It was old and I plan to get a new one rather than repair the old one. Is there a way to recover my address book? Recovering old emails would be nice, but I'm really most concerned about all my addresses.

My computer recently died. It was old and I plan to get a new one rather than repair the old one. Is there a way to recover my address book? Recovering old emails would be nice, but I'm really most concerned about all my addresses.

All Replies (1)

duggabe
duggabe
more options

If the hard disk on the old computer still works, you could get someone to copy the profile from it to a CD. Then you could load that profile onto your new computer. See https://support.mozilla.org/en-US/kb/profiles-tb to locate it.

If the hard disk is not usable, then without backups you don't have much left. :(