Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hacked account

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by jayelbe

more options

Hello my accounts were recently hacked into and person taking over my identity. If you can do a security check please.

Hello my accounts were recently hacked into and person taking over my identity. If you can do a security check please.

All Replies (1)

more options

Hi Tracy,

I'm sorry to hear your accounts have been hacked.

If you think the security of your accounts with banks or other financial services is at risk, you should contact them immediately.

Otherwise, you need to work quickly to secure your accounts. If you can still access the accounts that have been hacked, you should log in and change your passwords immediately. The people who provide your accounts can probably provide you with more information about how to keep your account secure.

You shouldn't use the same password for more than one account.

If you use Firefox Sync, you should log in to your Firefox account and change your password right away.

Thanks,

Jayelbe