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Firefox crashes

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  • Last reply by user633449

Netspike
Netspike
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Although Firefox 37 is already released, I still can't update (still stuck in Firefox 36.0.4). When I see the window "About Firefox" a message that my browser is updated appears.

I downloaded the setup file of Firefox 37. I installed it as I always do and when opening Firefox, a failure occurs and this unexpectedly quits.

I don't understand because my Firefox doesn't detect the update. I even tried to do a clean install (not upgrade) and still the problem of "unexpected shutdown" is happening.

Although Firefox 37 is already released, I still can't update (still stuck in Firefox 36.0.4). When I see the window "About Firefox" a message that my browser is updated appears. I downloaded the setup file of Firefox 37. I installed it as I always do and when opening Firefox, a failure occurs and this unexpectedly quits. I don't understand because my Firefox doesn't detect the update. I even tried to do a clean install (not upgrade) and still the problem of "unexpected shutdown" is happening.

Chosen solution

We have temporarily turned off updates to Firefox 37 because of a crash on windows. We will fix this and release a 37.0.1 that you will be able to update to.

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user633449
user633449
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Chosen Solution

We have temporarily turned off updates to Firefox 37 because of a crash on windows. We will fix this and release a 37.0.1 that you will be able to update to.