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Evernote Clipper does not show in tool bar and cannot be activated

  • 4 replies
  • 1 has this problem
  • 9 views
  • Last reply by FredMcD

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I've downloaded and installed Evernote Web Clipper 6.015. It shows in my list of add-ons but it is greyed out, like it's not active. But it also doesn't give me the option to activate it. Accordingly, it does not show in the toolbaar like the other add-ons, e.g. FireShot.

I've downloaded and installed Evernote Web Clipper 6.015. It shows in my list of add-ons but it is greyed out, like it's not active. But it also doesn't give me the option to activate it. Accordingly, it does not show in the toolbaar like the other add-ons, e.g. FireShot.

Chosen solution

Evernote support found the solution:

Quote 1) There’s currently a conflict with the Web Clipper 6.0.15 and a Firefox setting to ‘Never remember history' To change this setting go to: - Firefox preferences > Privacy tab and locate the 'History' setting. - Change this to ‘Remember history’ and restart. - Web Clipper will show up again. Unquote

This worked for me.

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All Replies (4)

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You can try to remove the addon completely. And then again install it. After activation, bookmark the page and drag and drop it on the bookmark sidebar.

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You should also contact the Evernote Web Clipper support site.

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Chosen Solution

Evernote support found the solution:

Quote 1) There’s currently a conflict with the Web Clipper 6.0.15 and a Firefox setting to ‘Never remember history' To change this setting go to: - Firefox preferences > Privacy tab and locate the 'History' setting. - Change this to ‘Remember history’ and restart. - Web Clipper will show up again. Unquote

This worked for me.

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Good to hear. Safe Surfing.