We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I navigate to Tools -> Account Settings, Thunderbird freezes and simply beeps with no action when I click anywhere in the app.

  • 1 reply
  • 1 has this problem
  • 10 views
  • Last reply by Matt

more options

I'm unable to access my account settings. When I attempt to access account settings by navigating Tools-> Account Settings, TB freezes and simply beeps from that point forward when I click anywhere within the application. I must close TB via the TaskManager and reopen. Any remedies appreciated. Thanks

I'm unable to access my account settings. When I attempt to access account settings by navigating Tools-> Account Settings, TB freezes and simply beeps from that point forward when I click anywhere within the application. I must close TB via the TaskManager and reopen. Any remedies appreciated. Thanks

Chosen solution

what happens in safe mode? Hold the shift key while you start Thunderbird.

Read this answer in context 👍 0

All Replies (1)

more options

Chosen Solution

what happens in safe mode? Hold the shift key while you start Thunderbird.