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Silverlight crashes on Netflix using Firefox (v39)

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  • 2 have this problem
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  • Last reply by ng13

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Whenever I click on a Netflix movie, the Silverlight plugin crashes, but Netflix works fine in Chrome. Uninstalling/reinstalling Silverlight multiple times hasn't worked, and neither have solutions posted by other users - eg adjusting Permission settings to "Allow" Netflix.

Whenever I click on a Netflix movie, the Silverlight plugin crashes, but Netflix works fine in Chrome. Uninstalling/reinstalling Silverlight multiple times hasn't worked, and neither have solutions posted by other users - eg adjusting Permission settings to "Allow" Netflix.

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Thanks, Fred. I tried some of the solutions, but they don't work. I guess talking to Netflix/Microsoft are the next 2 options.