Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

We operate in a very restricted DNS environment and downloading sites with signed wildcard SSL is very slow so how do we disable all checks and keep HTTPS?

  • 2 replies
  • 3 have this problem
  • 5 views
  • Last reply by ELCV

more options

If we were using a self-signed certificate we could add an exception. But we use a DigiCert wildcard certificate. Our sites use a very restricted DNS with maybe a dozen URLs for which a name resolves to an IP. When Firefox is used to access our sites over HTTPS it is slow and often fails to load bu serving up error messages on the security of the site. I believe this is because it is looking to verify the certificate or revocation. We do not have this issue using HTTP. I have disabled "Query OCSP" but it has not helped.

Any assistance would be appreciated.

Thanks.

If we were using a self-signed certificate we could add an exception. But we use a DigiCert wildcard certificate. Our sites use a very restricted DNS with maybe a dozen URLs for which a name resolves to an IP. When Firefox is used to access our sites over HTTPS it is slow and often fails to load bu serving up error messages on the security of the site. I believe this is because it is looking to verify the certificate or revocation. We do not have this issue using HTTP. I have disabled "Query OCSP" but it has not helped. Any assistance would be appreciated. Thanks.

Chosen solution

So, I have a solution for this, but I don't consider it ideal.

Our certificate provider uses two URLs resolving to a single IP to validate certificates. Adding these records to our restricted DNS solves the problem. However, IPs addresses do change from time-to-time and each site would have to be updated should that happen.

Ideally, it would be nice if Mozilla would add a "trust" or whitelist option to Firefox.

Thanks.

Read this answer in context 👍 0

All Replies (2)

more options

I've called the big guys to help you. Good luck.

more options

Chosen Solution

So, I have a solution for this, but I don't consider it ideal.

Our certificate provider uses two URLs resolving to a single IP to validate certificates. Adding these records to our restricted DNS solves the problem. However, IPs addresses do change from time-to-time and each site would have to be updated should that happen.

Ideally, it would be nice if Mozilla would add a "trust" or whitelist option to Firefox.

Thanks.