Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why, starting about 6 weeks ago, suddenly FireFox won't load images on the Amazon website? I never used to have this problem. IE loads them.

  • 2 replies
  • 1 has this problem
  • 3 views
  • Last reply by cor-el

more options

When I go to Amazon to search for something, when the list comes up, there are no images. I contacted Amazon, and they told me to try another browser, which I did. When I opened Amazon from Internet Explorer, all the images were there, just as they should be. Why am I having this issue with FireFox?

When I go to Amazon to search for something, when the list comes up, there are no images. I contacted Amazon, and they told me to try another browser, which I did. When I opened Amazon from Internet Explorer, all the images were there, just as they should be. Why am I having this issue with FireFox?

All Replies (2)

more options
more options

What kind of images are missing?

Can you attach a screenshot?

  • Use a compressed image type like PNG or JPG to save the screenshot
  • Make sure that you do not exceed the maximum size of 1 MB

If you use extensions (Firefox/Tools > Add-ons > Extensions) that can block content (e.g. Adblock Plus, NoScript, Flash Block, Ghostery) then make sure that such extensions aren't blocking content.

If images are missing then check that you do not block images from some domains. You can tap the Alt key or press F10 to show the Menu Bar Check the permissions for the domain in the currently selected tab in "Tools > Page Info > Permissions"

Check "Tools > Page Info > Media" for blocked images

  • Select the first image link and use the cursor Down key to scroll through the list.
  • If an image in the list is grayed and "Block Images from..." has a checkmark then remove this checkmark to unblock images from this domain.

Make sure that you do not block (third-party) images, the permissions.default.image pref on the about:config page should be 1.


Make sure that you allow pages to choose their own colors.

  • Tools > Options > Content : Fonts & Colors > Colors : Override the colors specified by the page with my selections above

Try "Never" if the "Only with High Contrast themes" default isn't working.

This setting affects background images.

See also:


See also: