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Uploading files over 2 meg fail in Firefox but not Chrome or IE

  • 4 replies
  • 8 have this problem
  • 5 views
  • Last reply by FredMcD

vTechTeam
vTechTeam
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I am having an issue when using Firefox to upload files in cPanel and even in WordPress when adding themes or plugins. It will upload small WordPress plugins but I believe the point it starts failing is when the plugin zip file is over 2meg. This is not related to the server as I have checked it plus it works fine in Chrome and IE.

I have refreshed Firefox and cleared all cookies and cache several times.

I think this may have began after upgrading to Windows 10 but not positive.

I am having an issue when using Firefox to upload files in cPanel and even in WordPress when adding themes or plugins. It will upload small WordPress plugins but I believe the point it starts failing is when the plugin zip file is over 2meg. This is not related to the server as I have checked it plus it works fine in Chrome and IE. I have refreshed Firefox and cleared all cookies and cache several times. I think this may have began after upgrading to Windows 10 but not positive.

Chosen solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.8.20082 Adobe PDF Plug-In For Firefox and Netscape 10.1.15
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Read this answer in context 👍 2

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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It is possible that Anti-Virus software is causing problems. Try to disable Anti-Virus software temporarily to see if that makes a difference.

FredMcD
FredMcD
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Chosen Solution

Separate Issue; Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 15.8.20082 Adobe PDF Plug-In For Firefox and Netscape 10.1.15
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

vTechTeam
vTechTeam Question owner
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Thanks FredMcD, After removing the 2 Adobe pdf plugins it allowed me to start uploading. I had uninstalled Firefox to clear all plugins but they remained. I should have deleted the folders as well. Anyway that solved the issue and I appreciate your help.

Thanks Cor-el as well for your reply. It wasn't the antivirus on my system but that was a good point to check.

FredMcD
FredMcD
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That is surprising. My warning was for a possible program conflict.

Well, glad to help. Safe surfing.