Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Searches Redirected

  • 2 replies
  • 2 have this problem
  • 2 views
  • Last reply by Yewhengyin

Yewhengyin
Yewhengyin
more options

Very frequently my searches are directed to some sales advertisements. It is very annoying. Even using this Mozilla Support it was also redirected. I have removed all browing history and it still comes back. My antivirus is Trend Micro. I have uninstall and reinstall Firefox. Please assist

Very frequently my searches are directed to some sales advertisements. It is very annoying. Even using this Mozilla Support it was also redirected. I have removed all browing history and it still comes back. My antivirus is Trend Micro. I have uninstall and reinstall Firefox. Please assist

All Replies (2)

FredMcD
FredMcD
more options

You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

Yewhengyin
Yewhengyin Question owner
more options

I downloaded and did a scan according to the links provided. While clicking the 4th link Anti-Rootkit Utility/Trials the redirection came out again. Its the same page that I was redirected.