We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Locks up on old message upon starting. (win10)

  • 1 reply
  • 2 have this problem
  • 10 views
  • Last reply by Wayne Mery

more options

Win10 and Thunderbird Thunderbird locks up with a message already open in a tab. The body does not load. Attempts to close or access the menus causes a (Not responding). I have reinstalled and the startup is unaffected. I can no longer use Thunderbird. How do I make it stop opening the old email message that it can't load?

Win10 and Thunderbird Thunderbird locks up with a message already open in a tab. The body does not load. Attempts to close or access the menus causes a (Not responding). I have reinstalled and the startup is unaffected. I can no longer use Thunderbird. How do I make it stop opening the old email message that it can't load?

Modified by Wayne Mery

All Replies (1)

more options

db36,

Sorry no one replied earlier.

Have you solved your problem?