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Firefox beta is incompatible with video on Foxnews website.

  • 1 reply
  • 5 have this problem
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  • Last reply by guigs

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Not all the time, but vast majority of times when attempting to view a video on Foxnews a message is displayed saying: error, video format not supported. This hasn't been an issue with other sites I visit. This has happened with all Android versions, and different brands of devices. It would seem that the issue resides with Firefox Beta.

Not all the time, but vast majority of times when attempting to view a video on Foxnews a message is displayed saying: error, video format not supported. This hasn't been an issue with other sites I visit. This has happened with all Android versions, and different brands of devices. It would seem that the issue resides with Firefox Beta.

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Hi DennisOS2 , Some video formats are not supported on Android, however to find out what format it is, it may require some developer skills. On a desktop, visit the same site and right click on the video player. There should be a video file format in the loaded video. This can be a black hole as well, but to investigate these are some video examples:

I cannot say I can fix this now, however if its a particular site, try to download it locally and watch it. Also contact the web developer and tell them you want to watch the video on your device.