Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot change master password

  • 3 replies
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

more options

I got my password set fine. Then I decided to change it, but the screen for the change won't scroll and the "Accept" button is not showing or available, so I have no way to confirm the change.

How can I get the screen to scroll so that I can access the confirmation/rejection buttons?

I got my password set fine. Then I decided to change it, but the screen for the change won't scroll and the "Accept" button is not showing or available, so I have no way to confirm the change. How can I get the screen to scroll so that I can access the confirmation/rejection buttons?

Chosen solution

FredMcD said

Have you tried pressing <Enter> ?

I re-install FF and it seems OK now.

Thanks

Read this answer in context 👍 0

All Replies (3)

more options

Have you tried pressing <Enter> ?

more options

Chosen Solution

FredMcD said

Have you tried pressing <Enter> ?

I re-install FF and it seems OK now.

Thanks

more options

That was very good work. Well Done. Please flag your last post as Solved Problem so others will know.