Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Search hijack by conduit (/questions/968030/)t

  • 1 reply
  • 1 has this problem
  • 9 views
  • Last reply by Scribe

esthermicheleelston48
esthermicheleelston48
more options

I 've lost my home page which has been hijacked . Google is homepage on Mozilla Firefox . Now I get Saks fifth av. and it's the only thing that shows up. Mozilla icon missing . What do I do ?

I 've lost my home page which has been hijacked . Google is homepage on Mozilla Firefox . Now I get Saks fifth av. and it's the only thing that shows up. Mozilla icon missing . What do I do ?

All Replies (1)

Scribe
Scribe
more options

Hi, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

After removal you may need to reset your home page and search, which you can do by running the add-on SearchReset.

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!