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Emails downloaded are all identical copies of each-other

  • 5 replies
  • 1 has this problem
  • 2 views
  • Last reply by rmreport

mschmidt
mschmidt
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Hello,

I am having a problem with Thunderbird. The problem is that emails being downloaded the last couple of days all have the same subject, timestamp, and message body. The actual contents of all new mail are being overwritten somehow by this.

I have many accounts set up in Thunderbird, this problem occurs with only one account. I have some filters set up to direct mail into a sub-folder on this account, and the problem is limited to this sub-folder only. I have the same set-up on another machine (Thunderbird set up in the same way on the same email account) and the problem does not occur there - I can see the new mail the last few days as expected.

I have tried repairing the folder, deleting the .msf file, and deleting the popstate.dat file - this has not solved the problem.

Does anyone have any ideas? Does anyone know what might be corrupted?

Hello, I am having a problem with Thunderbird. The problem is that emails being downloaded the last couple of days all have the same subject, timestamp, and message body. The actual contents of all new mail are being overwritten somehow by this. I have many accounts set up in Thunderbird, this problem occurs with only one account. I have some filters set up to direct mail into a sub-folder on this account, and the problem is limited to this sub-folder only. I have the same set-up on another machine (Thunderbird set up in the same way on the same email account) and the problem does not occur there - I can see the new mail the last few days as expected. I have tried repairing the folder, deleting the .msf file, and deleting the popstate.dat file - this has not solved the problem. Does anyone have any ideas? Does anyone know what might be corrupted?

Modified by mschmidt

Chosen solution

Have you tried turning off email scanning of incoming email. I suggest you try it. and reboot your computer when you disable email scanning to ensure it is applied.

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All Replies (5)

Matt
Matt
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Chosen Solution

Have you tried turning off email scanning of incoming email. I suggest you try it. and reboot your computer when you disable email scanning to ensure it is applied.

mschmidt
mschmidt Question owner
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Hello,

I disabled email scanning and surprisingly it worked (mails downloaded as expected) Thanks for the idea.

Modified by mschmidt

Matt
Matt
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Nothing surprising about it. Anti virus programs are just as full of bugs as any other software. recent evens suggest they may actually have more security bugs than most other software. So it is just as likely or more likely any issue is related to the anti virus as it is to the program that is having difficulties.

As a mater of interest, what anti virus do you use? There might be something for me to add here https://wiki.mozilla.org/Thunderbird:Testing:Antivirus_Related_Performance_Issues

mschmidt
mschmidt Question owner
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I am using Avast anti-virus on both machines.

rmreport
rmreport
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Where is it you want me to turn off email scanning? I'm using AVG and I didn't find any option to turn off email scanning. Or, am I looking in the wrong place? Could I uninstall AVG and let Windows 10 take care of my security? At the same time, I have two laptop computers and the problem exists on only one of them.