Firefox crashes at startup every time I try to open it.
Every time I open Firefox, it immediately crashes, regardless of whether I am opening it in safe mode or not. I have run my malware and virus protection programs and nothing was found. I ran "sfc /scannow" and it did not find any problems. I tried to lookup my crash report ID but nothing was found. I am hoping someone here may be able to help me.
Note, this seems odd but it seems that Microsoft Edge is now working as my default browser. I did not make this change so I am not sure if this could have something to do with my problem, but I just wanted to throw that out there in case it helps.
Crash ID: bp-d3ada4b7-f3b1-49c7-b243-a15cf2160211 Crash ID: bp-5bfef951-2c8d-4e18-b641-580d72160211 Crash ID: bp-0df935c2-8561-4457-9a75-d39882160211 Crash ID: bp-397050a5-8869-417c-b06c-0c5902160211 Crash ID: bp-865dece9-5483-4c39-ba93-c59d22160211
If there is any suggestions for fixing this problem, please help explaining how to change any features without being able to open the program. Thanks
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Chosen solution
hi, this seems to be some sort of conflict between your eset security software and malwarebytes anti-exploit, both hooking into the firefox process - can you test if the crashes cease when you uninstall one of the two programs from your system?
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Chosen Solution
hi, this seems to be some sort of conflict between your eset security software and malwarebytes anti-exploit, both hooking into the firefox process - can you test if the crashes cease when you uninstall one of the two programs from your system?
Yes, that fixed the problem. I have been using a program called Malwarebytes Anti-Exploit which runs in the background of any browser that is in use. I Left Eset and Malwarebytes but removed the Anti-Exploit program and it worked. Thank you very much for your help on this!!!!