Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

foxvox needs to be verified - else it gets blocked . How do I verifyusing Mozilla and Windows 7

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

I want computer to read for me. i downloaded foxvox - it works. when i leave mozilla and come back iget a message saying one or more add ons cannot be verified and have been diabled.

what should i do to overcome this

I want computer to read for me. i downloaded foxvox - it works. when i leave mozilla and come back iget a message saying one or more add ons cannot be verified and have been diabled. what should i do to overcome this

All Replies (2)

more options

I understand that you are receiving an error that says that Firefox needs to be verified. Please make sure that a firewall or antivirus is not blocking the download and please make sure it is coming from the official download:

more options

This is about installing an extension in Firefox.

Does this happen with all extensions or only with FoxVox?


It is possible that there is a problem with files in the profile folder that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.ini, extensions.sqlite) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "3-bar Menu button/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this didn't help then delete Add-ons.json and possibly prefs.js in case there is a problem with preferences.

You can use this button to go to the current Firefox profile folder: