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Why do my new emails only show up when I restart Thunderbird?

  • 3 replies
  • 2 have this problem
  • 2 views
  • Last reply by Matt

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Using a GoDaddy IMAP account, new emails only show up after restarting the entire Thunderbird program. When restarting, I see all new emails. However any new emails I receive after that, I do not see them until restarting the program anymore. This means I have to restart the program over and over all day to keep getting my emails, which is extremely frustrating. Please help... thanks.

Using a GoDaddy IMAP account, new emails only show up after restarting the entire Thunderbird program. When restarting, I see all new emails. However any new emails I receive after that, I do not see them until restarting the program anymore. This means I have to restart the program over and over all day to keep getting my emails, which is extremely frustrating. Please help... thanks.

All Replies (3)

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Lots of people with Godaddy hosting here complaining of exactly that at the moment. So far we do not know why or what has happened at Godaddy. But it is strange that it is "only" godaddy hosting.

Could you please log the connection so we might perhaps get further information on what is going wrong when.

https://wiki.mozilla.org/MailNews:Logging

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I followed the directions to a T to create a batch file to log Thunderbird and the output "imap.log" file is blank.

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It would appear Godaddy have actually addressed the issue with their servers.

Our analysis is godaddy had/has an issue with their server software not actually delivering the mail it had said was here.

See the information in This bug for details.

https://bugzilla.mozilla.org/show_bug.cgi?id=1260724