Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have installed firefox on my iphone. Every time I click on the icon, I get another site.

  • 2 replies
  • 4 have this problem
  • 3 views
  • Last reply by cosimdm

caldreaming
caldreaming
more options

I have an firefox icon on my new iphone (which I installed). Whenever I click on the icon, I do not get firefox, but another website. What's wrong?

I have an firefox icon on my new iphone (which I installed). Whenever I click on the icon, I do not get firefox, but another website. What's wrong?

All Replies (2)

Andrew
Andrew
  • Moderator
more options

Could you elaborate? Did you download Firefox officially from the App Store? If you have an open website from a previous session and closed out Firefox and you reopen Firefox, that same website will show. You can close out that tab which has that website open and then close Firefox.

cosimdm
cosimdm
more options

My 15 year old granddaughter solved the problem although I didn't understand how she did it. Thanks .