Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

more options

After latest firefox update both in normal and safe mode I get a crash on firefox startup. Crash ID: bp-c907894c-1716-4785-8ebb-aeb0d2160807 Crash ID: bp-9678881d-5ea4-4480-846c-c61172160807 Crash ID: bp-348799ad-498c-4257-9ecf-4b1b42160807

After latest firefox update both in normal and safe mode I get a crash on firefox startup. Crash ID: bp-c907894c-1716-4785-8ebb-aeb0d2160807 Crash ID: bp-9678881d-5ea4-4480-846c-c61172160807 Crash ID: bp-348799ad-498c-4257-9ecf-4b1b42160807

All Replies (1)

more options

I can't tell what's going on with your Firefox. When I look at the modules list, there are DLLs that seem to be associated with Kapsersky, Proxifier, and Punto Switcher, so if those regularly modify how your Firefox behaves, perhaps they need to be updated for the new version of Firefox??