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Cannot send email from sub account.

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by christ1

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When I try and send and email from a sub account this is the error message that I receive.

An error occurred while sending mail. The mail server responded: 5.7.1 Authentication required. Please verify that your email address is correct in your account settings and try again.

When I try and send and email from a sub account this is the error message that I receive. An error occurred while sending mail. The mail server responded: 5.7.1 Authentication required. Please verify that your email address is correct in your account settings and try again.

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