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Continual crashing after 4-5 image saves

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by FredMcD

Krammig
Krammig
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All I am doing is a - view background image, I then right click and - save as.

Then hit the page back arrow and continue browsing.

After a number of these processes, that could be 3 or 5 max, FF just crashes.

I won't express how frustrating this is, but I can tell you it is frustrating.

As to Plugins, nothing much. Java, Roboform, Google Translator, Shockwave Flash. That's is.

HP i7 16Gb ram, Windows 7 x64 FF v49 but it has been doing this on the previous version as well.

thanks

All I am doing is a - view background image, I then right click and - save as. Then hit the page back arrow and continue browsing. After a number of these processes, that could be 3 or 5 max, FF just crashes. I won't express how frustrating this is, but I can tell you it is frustrating. As to Plugins, nothing much. Java, Roboform, Google Translator, Shockwave Flash. That's is. HP i7 16Gb ram, Windows 7 x64 FF v49 but it has been doing this on the previous version as well. thanks

All Replies (1)

FredMcD
FredMcD
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What is your computer system and Firefox?

Start Firefox in Safe Mode {web Link} by holding down the <Shift>
(Mac=Options) key, and then starting Firefox. A small dialog should appear. Click Start In Safe Mode (not Refresh).

Is the problem still there?

While still in Safe Mode,

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

aboutcrashesFx29