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firefox crashes

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by philipp

missmaryhang
missmaryhang
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Found chromium on registry. Firefox keeps crashing on startup and safe mode. Removed all instances of Chromium and disabled all plugins and addons. Still receiving crash report windows

Most recent Crash ID: bp-2c48a500-4137-4dc3-8fd5-bd7682160925 Crash ID: bp-6122fc7e-aeef-4850-b816-c52b92160925 Crash ID: bp-996e6c2e-8dc7-4d2f-ac86-d2f8b2160925 Crash ID: bp-142a7bbd-99e6-48bd-9c35-1f9c62160925 Crash ID: bp-8f6eed8a-5497-4c8b-b75d-f83d02160925 Crash ID: bp-c5ef1b12-764c-48d4-aaba-775ee2160925

Found chromium on registry. Firefox keeps crashing on startup and safe mode. Removed all instances of Chromium and disabled all plugins and addons. Still receiving crash report windows Most recent Crash ID: bp-2c48a500-4137-4dc3-8fd5-bd7682160925 Crash ID: bp-6122fc7e-aeef-4850-b816-c52b92160925 Crash ID: bp-996e6c2e-8dc7-4d2f-ac86-d2f8b2160925 Crash ID: bp-142a7bbd-99e6-48bd-9c35-1f9c62160925 Crash ID: bp-8f6eed8a-5497-4c8b-b75d-f83d02160925 Crash ID: bp-c5ef1b12-764c-48d4-aaba-775ee2160925

All Replies (1)

philipp
philipp
  • Moderator
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hi, this crash is coming from a third-party module (pwrshx32.dll) on your system hooking into firefox and causing it to crash. there are no results for this filename on the internet so my best guess is that it's something malicious and i'd recommend running a scan with various security tools like the free version of malwarebytes, adwcleaner & eset online one-time scanner.

alternatively you could also try searching for this file on your device and manually deleting it...