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Thunderbird extremely slow after new installation - freezes when mail is received or sent or a new message is viewed

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by Wayne Mery

keithvh
keithvh
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I recently installed Thunderbird on a new laptop - my old laptop was running on Windows 7 Professional and Thunderbird worked perfectly. Now that I have installled it on my new laptop running windows 8 Professional, It seems to freeze for up to a minute if a new message is downloaded or a new message is being sent or you click on a different message in the inbox from the one you are currently viewing. How do I fix this? Is it a POP / IMAP issue?

I recently installed Thunderbird on a new laptop - my old laptop was running on Windows 7 Professional and Thunderbird worked perfectly. Now that I have installled it on my new laptop running windows 8 Professional, It seems to freeze for up to a minute if a new message is downloaded or a new message is being sent or you click on a different message in the inbox from the one you are currently viewing. How do I fix this? Is it a POP / IMAP issue?

All Replies (1)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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Please Start *Windows'* safe mode with networking enabled - win8 https://support.microsoft.com/en-us/help/17076/windows-8-startup-settings-safe-mode Still In Windows safe mode, start thunderbird in safe mode - https://support.mozilla.org/kb/safe-mode-thunderbird

Does problem go away?