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Thunderbird inbox not refreshing

  • 21 replies
  • 8 have this problem
  • 28 views
  • Last reply by Matt

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The inbox does not refresh when getting new messages. I have the getting new messages setting set to 1 minute. I've tried sending a message to myself and it immediately shows up in the Sent folder but not in the Inbox. The only way I can get the message to appear in the inbox is to shut down Thunderbird and reopen it. What is causing this problem?

The inbox does not refresh when getting new messages. I have the getting new messages setting set to 1 minute. I've tried sending a message to myself and it immediately shows up in the Sent folder but not in the Inbox. The only way I can get the message to appear in the inbox is to shut down Thunderbird and reopen it. What is causing this problem?

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I am getting nowhere with this... is there anyone who can get an email address at charter that I can actually get past their great support firewall? Or get them to comment in the bug https://bugzilla.mozilla.org/show_bug.cgi?id=1258429

This can not go forward until charter engages.

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