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Kaspersky plugins (safe money and secure keyboard) not responding after most recent update (51.0.1)...is there a fix?

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by cor-el

claybuster
claybuster
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Kaspersky Safe Money and the Secure Keyboard were working fine up until this recent update a few days ago. Window in lower right of Safe Money pop-up states plugins are not enabled. When I check the plugins from the Firefox Menu, the plugins are there and they are enabled. I should get a green border around the Safe Money Secure Browser but it is an orange border and that indicates the browser is not as secure as it could or should be. Everything was fine until this most recent update. I am using Window Vista. Thank You. Any help appreciated.

Kaspersky Safe Money and the Secure Keyboard were working fine up until this recent update a few days ago. Window in lower right of Safe Money pop-up states plugins are not enabled. When I check the plugins from the Firefox Menu, the plugins are there and they are enabled. I should get a green border around the Safe Money Secure Browser but it is an orange border and that indicates the browser is not as secure as it could or should be. Everything was fine until this most recent update. I am using Window Vista. Thank You. Any help appreciated.

All Replies (1)

cor-el
cor-el
  • Top 25 Contributor
  • Moderator
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You will have to contact Kaspersky to see if they have an update for their Firefox extensions that is compatible with the current release. Note that new Firefox versions are available long in advance via the beta and nightly update channels, so companies that support the Firefox browser should have enough time to ensure that their clients aren't confronted with compatibility issues like you encounter.