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Using v 3.1.20 for many years with 5 accounts and no problems, I added a 6th 'POP' account and while I can send e-mail from it I cannot receive e-mail

  • 3 replies
  • 2 have this problem
  • 6 views
  • Last reply by Zenos

hayom
hayom
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The existing 5 accounts are both POP and IMAP accounts. The new account is a POP account. I have compared all server settings from this POP account with the setting for the other POP accounts and all match --all are also from the same IP provider using the same server. The 'new' POP account is also set up on my tablet and does receive incoming e-mails (but not on my desktop.

The existing 5 accounts are both POP and IMAP accounts. The new account is a POP account. I have compared all server settings from this POP account with the setting for the other POP accounts and all match --all are also from the same IP provider using the same server. The 'new' POP account is also set up on my tablet and does receive incoming e-mails (but not on my desktop.

Modified by hayom

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Please update to a later version from getthunderbird.com

Then once you have a version with the options necessary do the following. It is not in V3

Please add the troubleshooting information to your post To find the Troubleshooting information:

  • Open Help (or click on three-line-icon and select Help)
  • Choose Troubleshooting Information
  • Use the button Copy to clipboard to select all. Do not check box "Include account names"!
  • Paste this in your post.

Please also add the result of these troubleshooting steps to your post

hayom
hayom Question owner
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Thank you for you help.

TB now seems to work with the newly added 'POP' account.

However; the screen/window of the newer version of TB is a lot 'busier' than the old version. I have used the various available OPTIONS and TOOLBAR CUSTOMIZATIONS to get rid of some of the clutter, but I cannot seem to find a way to make top-most screen bar display simply the program name and the traditional Windows 3 buttons in the upper right corner (and not have them included in the menu bar) --at my age I am a traditionalist and still prefer to original Windows frame.

I would also prefer to have the TABS below the ToolBar. Some years ago I found an Add-On for Firefox (Classic Theme Restorer) to achieve that arrangement, but cannot seem to find one for TB. Any help you can provide would be appreciated.

Zenos
Zenos
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It seems to me that "tabs on top" is more logical. Tabs can hold different types of content (though at present in Thunderbird this is pretty much limited to email reading or calendar; in the future tabs might be used for address book and message composition.) However, calendar and email, rightly, each have their own toolbars. A mail toolbar could offer actions which are not appropriate in a calendar, and vice versa. Hence a toolbar within the tab and attuned to the tab's function seems right, to me.

If you never use Thunderbird for anything other than mail (some use it for RSS feeds, newsreading, chat, calendar etc), or if you are a heavy user of the smaller toolbar in the email message window and therefore don't rely much on the main toolbar, then maybe this won't be of concern to you.

There is a "rise of the tools" add-on which seeks to reposition the toolbar on top.

Modified by Zenos