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FF disabling webroot filtering extension. WTF???

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  • 2 have this problem
  • 2 views
  • Last reply by cor-el

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Got a tab opening up for the add on manager which I had not clicked on. It says Firefox will disable webroot (antivirus) filtering extension when I restart Firefox. I have clicked the button that says undo but nothing happens. Since when does Mozilla get to determine my anti virus???

Got a tab opening up for the add on manager which I had not clicked on. It says Firefox will disable webroot (antivirus) filtering extension when I restart Firefox. I have clicked the button that says undo but nothing happens. Since when does Mozilla get to determine my anti virus???

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This is not about disabling your anti-virus software.

This is about disabling and extension that your AV software wants to add to Firefox and that isn't compatible with the current release. It is always the responsibility of software developers to make sure their software in compatible with the current release.