Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 8 views
  • Last reply by philipp

wardenfelix
wardenfelix
more options

I updated Windows 10 last night, and when I started my computer up today Firefox keeps crashing. It doesn't stay running long enough to restore my tabs (none of which I suspect are causing this issue, since I've had the same tabs open for over a week and haven't experienced crashes before), instead I get the crash reporter and the same thing happens when I restart Firefox. I've tried restarting my computer and updating Firefox, but that didn't help. The same thing happens if I try to start Firefox in Safe Mode. Report ID: bp-6713882f-78f2-4ab1-ad01-d56f11170713

I updated Windows 10 last night, and when I started my computer up today Firefox keeps crashing. It doesn't stay running long enough to restore my tabs (none of which I suspect are causing this issue, since I've had the same tabs open for over a week and haven't experienced crashes before), instead I get the crash reporter and the same thing happens when I restart Firefox. I've tried restarting my computer and updating Firefox, but that didn't help. The same thing happens if I try to start Firefox in Safe Mode. Report ID: bp-6713882f-78f2-4ab1-ad01-d56f11170713

Chosen solution

hi wardenfelix, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update

Read this answer in context 👍 1

All Replies (1)

philipp
philipp
  • Moderator
more options

Chosen Solution

hi wardenfelix, unfortunately this crash will be caused by your comodo security software. in order to fix this, please see Firefox crashes on startup for users of Comodo security products after July 2017 Windows 10 update