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Can't find the Mozilla runtime (win8.1)

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by Wayne Mery

osac22
osac22
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Hi, suddenly can't open Thunderbird at all. Keep getting the runtime message. I've uninstalled the program, deleted the files, emptied my recycle bin and downloaded and reinstalled several times now. Really frustrated. Anyone have any advice? I really need to get this to work! Thank you...

Hi, suddenly can't open Thunderbird at all. Keep getting the runtime message. I've uninstalled the program, deleted the files, emptied my recycle bin and downloaded and reinstalled several times now. Really frustrated. Anyone have any advice? I really need to get this to work! Thank you...

Modified by Wayne Mery

All Replies (2)

christ1
christ1
  • Top 25 Contributor
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Keep getting the runtime message.

You do seem to assume everyone understands what you're talking about. That isn't the case.

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
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A picture is worth a thousand words. Or even a dozen :)

Please post a screen shot https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem