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Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player.

  • 2 replies
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  • Last reply by Rtippitt

Rtippitt
Rtippitt
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After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

After updating Firefox to version 55, I get this message "Please note that newer versions of Firefox require you go through a series of steps to activate the Flash Player" when trying to open Cookie Jam on Facebook. I updated Adobe flash player and still get the same note. Game recommends changing to Chrome which I do not want to do. Please help. Should I uninstall Firefox update? What are the series of steps I must take that the page is suggesting?

All Replies (2)

jayelbe
jayelbe
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Hi Rtippitt,

Sorry to hear you're having problems. There seems to be a problem with the cookie jam game not being coded correctly.

You can get around this by following these steps:

  1. Right click on the "please note..." message and then click This Frame > Show Only This Frame
  2. Once the page has reloaded, look for a shield icon near the top-left of the screen (it will be just to the right of the back button). If you see the shield, click it, then click Disable Tracking Protection for this Site.
  3. Nearly there! You'll see a grey box where the game should be, with a message: "This site uses a plugin which may slow Firefox". Click the grey box and then click Allow Now.
Rtippitt
Rtippitt Question owner
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Thanks for the assistance jayelbe. I was able to perform #1 as you stated above but there was no shield to perform the other steps. I was able to play the game after clicking on "show on the frame" though. Should I try to do anything else or should it be ok to play the game as is?

Modified by Rtippitt